Privacy & Security

We respect your privacy and focus on safeguarding your accounts. 

Read details about our privacy and security policies.

When doing business with Patriot Bank, be assured we're doing everything possible to keep your personal and account information secure. And we're transparent about the way we use your personal information. Read these documents and watch these videos to learn more.

Patriot Bank, N.A. respects your privacy and is committed to the protection of your personal information. Read or download our complete Privacy Policy below.


Last Revised 03/2021

What does PATRIOT BANK, N.A. do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

When?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and income
  • Transaction history and account balances
  • Transaction or loss history and payment history

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All fnancial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons fnancial companies can share their customers’ personal information; the reasons PATRIOT BANK, N.A. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does PATRIOT BANK, N.A. share? Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes —
to offer our products and services to you
No We don't share
For joint marketing with other fnancial companies No We don't share
For our affiliates’ everyday business purposes —
information about transactions and experiences.
No We don't share
For our affliates’ everyday business purposes —
information about your creditworthiness
No We don't share
For our affliates to market to you No We don't share
For nonaffliates to market to you No We don't share

 

Questions?

1-888-PATRIOT (1-888-728-7468)

What we do

How does PATRIOT BANK, N.A. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured fles and buildings.

How does PATRIOT BANK, N.A. collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan
  • Deposit money or use your credit or debit card
  • Pay your bills

We also collect your personal information from others, such as credit bureaus, affliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affliates’ everyday business purposes— information about your creditworthiness
  • Affliates from using your information to market to you
  • Sharing for nonaffliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affliates

Companies related by common ownership or control. They can be fnancial and nonfnancial companies.

  • PATRIOT BANK, N.A. does not share with our affliates.

Nonaffliates

Companies not related by common ownership or control. They can be fnancial and nonfnancial companies.

  • PATRIOT BANK, N.A. does not share with our nonaffliates so they can market to you.

Joint Marketing

A formal agreement between nonaffliated fnancial companies that together market fnancial products or services to you.

  • PATRIOT BANK, N.A. doesn’t jointly market.

Download the PDF

Thank you for viewing Patriot Bank's Internet Privacy Statement.

Patriot Bank, N.A. does not require you to provide any personal information to obtain access to our website (except for information obtained through "cookies" as described below). Personal information from visitors to our website is often provided on a voluntary basis. For example, you may provide information to apply for a product or to use our Internet Banking Service. We do not disclose any personal information about visitors to our website except in accordance with our general privacy policy that is provided to our customers, or as otherwise permitted by law.

Cookies

The Patriot Bank, N.A. web server may use a "cookie" temporarily stored on the visitor's device to allow the web server to log the pages viewed within the site and to know if the site has been visited before. We also use cookies when customers access our Internet Banking Service as part of the security system to help identify the user.

Patriot Bank Cookie Policy

Safeguards

We maintain physical, electronic, and procedural safeguards that are designed to comply with federal standards to guard the nonpublic personal information of our customers. If you are a customer, and you decide to close your account(s) or become an inactive customer, we will continue to adhere to our general privacy policy, as described in the privacy notice we provide to our customers.

Children's Online Privacy

The law requires parental consent to collect or use information from a child under 13. We do not knowingly collect personal information from children under the age of 13. Please do not provide us with any personal information if you are under the age of 13.

Patriot Bank Mobile Application Policy

Patriot Bank mobile application collects location data to enable marketing capabilities even when the app is closed or not in use.

Hyperlinks

The Patriot Bank, N.A. website and our Internet Banking System may, from time to time, contain links to other sites. Patriot Bank, N.A. is not responsible for the privacy or security practices employed by these third-party sites and we recommend that you review their privacy and security practices before you provide any personal or confidential information. Patriot Bank, N.A. is not responsible for the content of third-party sites hyperlinked from our web site or our Internet Banking System, nor does it guarantee the products or services offered on third party sites.

Comments about this website should be directed to:

Patriot Bank
900 Bedford Street
Stamford, CT 06901
Phone 888-728-7468

You may also send electronic mail ("e-mail") to us using our Contact Us formPlease be advised, however, that general e-mail may not be secure. Please do not send confidential information (such as social security number or account numbers) through general e-mail.

This statement is merely a summary of select aspects of policies and procedures and does not constitute a contract. We reserve the right to revise these policies and procedures from time to time.

Identity theft occurs when someone steals your personal information in order to commit fraud or theft. Learn steps you can take to avoid this crime as well as the immediate steps to take if you suspect you have been victimized.

Identity Theft: Learn How to Protect Yourself

Debit card fraud is a wide-ranging term for theft and fraud committed using or involving a payment card as a fraudulent source of funds in a transaction. The purpose may be to obtain goods without paying, or to obtain unauthorized funds from an account.

At Patriot Bank, N.A., we’re pleased to introduce CardValet®, a new card management and fraud mitigation tool for debit cardholders. CardValet® enables our cardholders to actively manage their debit cards by setting parameters for when, where and how their debit card is used.

Watch the Video to learn how the new CardValet® solution helps to prevent fraud for our cardholders.

Many companies keep sensitive information about customers or employees in their files or on their network. The FTC has free data security resources — including free publications, videos, and tutorials — to help businesses of any size protect their customers and meet their legal obligations.

Remember: Patriot Bank, N.A. never requests personal information from customers via email and never directs customers by email to click on an icon or link. Many of the links on our website are provided as a service to enhance convenience. We are not affiliated with any of these organizations and cannot guarantee their accuracy, effectiveness and/or completeness. The products and services they offer may not be insured by the FDIC.