Coronavirus Update

Minimal Change to Business Hours – We are still here for you

As you’re aware, the ability for many schools and business organizations to maintain continuity is being impacted by COVID-19 (the Coronavirus).  Please know that Patriot Bank is financially strong, well-capitalized and fully prepared to meet your needs during this time.  Rest assured that your deposit dollars are safe with Patriot Bank, and we will continue to be accessible as needed.  Our branch lobbies are temporarily closed to the public and our Customer Support hours have changed as explained below.

Live Banker ATMs

Most Patriot Bank branches feature Live Banker ATMs.  At a Live Banker ATM, you can conduct almost any transaction you would do in a branch with a teller, such as:

  • Deposits
  • Withdrawals
  • Check Cashing
  • Stop Payments
  • Renew a CD
  • Wire Transfers
  • And more…

Live Banker ATMs utilize State of the Art Video Banking Technology, so you are interacting with an actual Patriot Bank employee.

Live Banker ATMs with Patriot Bank Relationship Banker assistance are available Monday through Friday, 9AM-5PM.

Live Banker ATMS work as traditional ATMs 24 hours a day, 7 days a week.

Drive-Up Banking

Branches equipped with a Drive-Up Window are in Greenwich, Milford and Orange and are available Monday through Friday, 9AM-5PM, and Saturday from 9AM-12PM.  Our Darien and Stamford branches are equipped with Drive-Up Live Banker ATMs.

Customer Support

Our Customer Support team is ready and available to take your calls Monday through Friday, 9AM-5PM at 1.888.PATRIOT (1.888.728.7468).

Branch Support

While our branch lobbies are closed to the public, branch staff is available for transactions that cannot be completed at a Live Banker ATM by appointment, Monday through Friday, 9AM-5PM; for Safe Deposit  box access, Bank Checks/Money Orders, New Account Opening, and change orders.

Online Banking & Mobile App

We strongly encourage you to utilize one of the many resources available to you to get cash, deposit checks, check balances, pay bills, access your statements, transfer funds and more.

  • Use our Online Banking or Mobile Banking App to check balances, pay bills, deposit checks and transfer funds. Sign up for online banking by registering here.
  • You can download our mobile app from the Apple or Google store.
  • Use your debit card to pay for purchases or get cash from a Live Banker ATM, ATM or numerous merchants.
  • Call our toll-free number, 1.888.PATRIOT (1.888.728.7468), for assistance, Monday through Friday 9AM-5PM

Locations

Address

Live Banker ATM

Drive-Up

24-HOUR ATM SERVICE

 Darien  233 Post Road

Yes

N/A

Lobby & Drive-Up

 Fairfield  1755 Black Rock Tpke.

Yes

N/A

Lobby

 Greenwich  100 Mason Street

Yes

Yes

Lobby

 Milford  771 Boston Post Road

Yes

Yes

Lobby

 Norwalk  16 River Street

Yes

N/A

Lobby

 Orange  7 Old Tavern Road

N/A

Yes

N/A

 Scarsdale (NY)  495 Central Park Ave.

Yes

N/A

Lobby

 Stamford  999 Bedford Street

Yes

N/A

Lobby & Drive-Up

 Westport  415 Post Road East

Yes

N/A

Lobby

 New Haven (ATM Only)  41 Center Street

N/A

N/A

Yes

 

Patriot Bank is Here to Help

Our bankers are here to support Patriot Bank customers affected by the pandemic and to help with financial pressures.  Call our Customer Support team Monday through Friday from 9AM-5PM to discuss your individual needs.

Small Business Disaster Relief Loan - Covid19 COVID-19 Resources from the U.S. Department of Labor

Our bankers are our strongest asset, and we are taking steps to keep them safe so they can continue to deliver exceptional service for our customers. All Patriot Bank customers are encouraged to bank remotely by using convenient and secure online banking and the mobile app.

Should you need assistance accessing or enrolling for any of the above services, please reach out to our Customer Support Team at 1.888.728.7468.  Please know we are here to help.  The Customer Support Team is available Monday through Friday 9AM-5PM.

It is important to note that the situation is dynamic, and we will provide updates as needed. To be sure you receive the most up-to-date information, please monitor bankpatriot.com and follow us on Facebook and Instagram.

 

 

Topics: Community News, News